Support
We're here to help
Welcome to Milton Support. This page provides support for all mobile applications powered by the Milton platform. If you're using a branded app provided by your coach, gym, or healthcare organization, you've come to the right place.
If your question is specific to your coaching program or membership, we recommend contacting your coach or organization first. For technical issues, account assistance, or general questions about the app, our team is happy to help.
Contact Support
Support Hours
Mon–Fri, 8:00 AM – 5:00 PM Central Time
Typical Response
Within one business day
Frequently Asked Questions
How do I reset my password?
On the login screen, tap Forgot Password and follow the instructions sent to your email address. If you’re still having trouble accessing your account, please contact our support team.
How do I log my meals?
Open the app and start a conversation with Milton. You can log meals by typing what you ate or by taking a photo of your food. Milton will estimate the nutrition and automatically add it to your daily log.
How do I access my workouts?
Tap the Workouts section within the app to view your assigned training program. If you believe a workout is missing, please contact your coach.
My coach shared something with me, but I can’t find it.
Ask your coach to confirm the content was assigned to your account. If the issue continues, contact Milton Support and we’ll help investigate.
My app isn’t syncing correctly.
First, ensure you’re connected to the internet and running the latest version of the app. If the issue persists, restart the app and try again. If you still experience problems, contact our support team with details about your device.
How do I update the app?
Visit the Apple App Store or Google Play Store and install the latest available version of your app.
How do I cancel my membership?
Memberships are managed by the coach, gym, or organization that provides your app. Please contact them directly regarding cancellations, billing, or subscription changes.
Request Account Deletion
If you'd like your Milton account deleted, please email support@getmilton.com with the subject line Account Deletion Request.
Please include:
- Your full name
- The email address associated with your account
- The name of your coach, gym, or organization
- Any additional information that may help us locate your account
Once your request is verified, we'll process your account deletion as quickly as possible. Some information may be retained when required by law or for legitimate business purposes, such as billing or legal compliance.
Report a Technical Issue
When contacting support, please include as much of the following information as possible:
- Your name
- Email address
- Coach, gym, or organization name
- Mobile device model
- Operating system version (iOS or Android)
- Description of the issue
- Screenshots or screen recordings (if available)
Providing these details helps us resolve issues more quickly.
Privacy & Legal
Your privacy is important to us. Please review our policies for additional information:
About Milton
Milton is an AI-powered coaching platform designed for coaches, gyms, healthcare organizations, and wellness professionals.
Through Milton-powered mobile applications, users can communicate with an AI coach, log meals, complete workouts, receive personalized guidance, and stay connected with their coaching team—all from a single app.
Our mission is to make expert coaching more accessible, more personalized, and available whenever it's needed.
If you have any questions not answered here, please contact us at support@getmilton.com. We're always happy to help.